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MAKE A DISTURBANCE BY SHOPPING WITH UPROARED • ONCE IT'S GONE, IT'S GONE FOR GOOD!

FREQUENTLY ASKED QUESTIONS

EVERYTHING YOU NEED TO KNOW ABOUT UPROARED. FIND ANSWERS TO COMMON QUESTIONS ABOUT OUR CURATED SECOND-HAND DESIGNER PIECES, ORDERS, SHIPPING, RETURNS, PAYMENTS AND MORE. IF YOU CAN’T FIND THE ANSWER YOU’RE LOOKING FOR, PLEASE GET IN TOUCH WITH US AND WE’LL BE HAPPY TO HELP.

F.A.Q

UPROARED SPECIALISES IN SECOND-HAND AND PRE-OWNED DESIGNER CLOTHING, ACCESSORIES AND FOOTWEAR. EACH ITEM IS INDIVIDUALLY SELECTED AND INSPECTED BEFORE BEING LISTED ON OUR WEBSITE.
NO. UNLESS OTHERWISE STATED, ALL ITEMS ARE SECOND-HAND OR PRE-OWNED. BECAUSE OF THIS, ITEMS MAY SHOW SIGNS OF PREVIOUS USE. WE AIM TO PROVIDE ACCURATE DESCRIPTIONS AND PHOTOGRAPHS SO THAT YOU CAN ASSESS THE CONDITION BEFORE PURCHASING.
YES. WE TAKE AUTHENTICITY SERIOUSLY AND MAKE REASONABLE EFFORTS TO ENSURE THAT ALL DESIGNER ITEMS LISTED BY UPROARED ARE GENUINE. IF YOU HAVE ANY CONCERNS REGARDING THE AUTHENTICITY OF AN ITEM, PLEASE CONTACT US WITH YOUR ORDER DETAILS SO THAT WE CAN INVESTIGATE.
THE CONDITION OF EACH ITEM IS DESCRIBED ON THE INDIVIDUAL PRODUCT LISTING. WE ALSO PROVIDE PHOTOGRAPHS TO SHOW THE ITEM AS ACCURATELY AS POSSIBLE. PLEASE REVIEW ALL PHOTOGRAPHS, DESCRIPTIONS, MEASUREMENTS AND CONDITION INFORMATION BEFORE PURCHASING.
WHERE APPROPRIATE, MEASUREMENTS WILL BE PROVIDED WITH THE PRODUCT LISTING. WE RECOMMEND COMPARING THE MEASUREMENTS WITH AN ITEM YOU ALREADY OWN TO HELP ENSURE THE BEST FIT.
PLEASE CHECK THE SIZE, MEASUREMENTS AND PRODUCT DESCRIPTION CAREFULLY BEFORE PURCHASING. AS OUR ITEMS ARE SECOND-HAND AND OFTEN UNIQUE, RETURNS DUE TO FIT OR CHANGE OF MIND ARE NOT GENERALLY ACCEPTED.
RETURNS AND REFUNDS ARE ONLY ACCEPTED WHERE AN ITEM HAS A MAJOR UNDISCLOSED DEFECT OR SIGNIFICANT ISSUE THAT WAS NOT DISCLOSED IN THE PRODUCT DESCRIPTION OR PHOTOGRAPHS. PLEASE SEE OUR REFUND & RETURNS POLICY FOR FULL DETAILS.
YES. WE OFFER TRACKED SHIPPING WITHIN THE UK. AVAILABLE SHIPPING OPTIONS AND COSTS WILL BE DISPLAYED AT CHECKOUT.
YES. TRACKED INTERNATIONAL SHIPPING IS AVAILABLE TO SELECTED DESTINATIONS. AVAILABLE INTERNATIONAL SHIPPING OPTIONS AND COSTS WILL BE DISPLAYED AT CHECKOUT.
ORDERS ARE GENERALLY DISPATCHED WITHIN 1–3 BUSINESS DAYS. DELIVERY TIMES VARY DEPENDING ON YOUR LOCATION AND THE SHIPPING SERVICE SELECTED. PLEASE NOTE THAT DELIVERY TIMES ARE ESTIMATES AND MAY BE AFFECTED BY COURIER DELAYS, WEEKENDS, PUBLIC HOLIDAYS, CUSTOMS OR OTHER CIRCUMSTANCES OUTSIDE OF UPROARED'S CONTROL.
IF YOUR PACKAGE ARRIVES DAMAGED, PLEASE TAKE CLEAR PHOTOGRAPHS OF THE PACKAGING AND ITEM BEFORE DISPOSING OF ANY PACKAGING. CONTACT US AS SOON AS POSSIBLE WITH YOUR ORDER NUMBER AND PHOTOGRAPHS SO THAT WE CAN REVIEW THE SITUATION.
WE ACCEPT A WIDE RANGE OF SECURE PAYMENT METHODS TO MAKE CHECKOUT AS EASY AND CONVENIENT AS POSSIBLE. WE ACCEPT: VISA MASTERCARD AMERICAN EXPRESS DINERS CLUB DISCOVER MAESTRO UNIONPAY APPLE PAY GOOGLE PAY KLARNA PAYPAL ALL PAYMENTS ARE PROCESSED SECURELY TO HELP KEEP YOUR PAYMENT INFORMATION PROTECTED.
IF YOU NEED TO CANCEL AN ORDER, PLEASE CONTACT US AS SOON AS POSSIBLE. WE WILL DO OUR BEST TO ACCOMMODATE CANCELLATION REQUESTS BEFORE AN ORDER HAS BEEN DISPATCHED. ONCE AN ORDER HAS BEEN DISPATCHED, CANCELLATION MAY NO LONGER BE POSSIBLE.